How to Complete an Order

How to Complete an Order support guide step 1
These instructions cover cash and check payments. They do not cover Stripe card payments, invoices, or other Stripe payment functions.

An order can enter the same payment process from either the POS or Active Orders.

Complete the current POS order

  1. Build the order on the POS screen.
  2. Select Complete.
  3. Review the customer and order information.
  4. Select Pay & Close.

Complete an order from Active Orders

  1. Select Orders from the navigation bar.
  2. Find the order.
  3. Select Expand.
  4. Review the order details.
  5. Select Pay.

Collect a cash payment

  1. On Select Payment Method, select Cash.
  2. Enter the amount of cash received.
    • Select Exact for the exact order total.
    • Use a preset amount such as $5.00, $10.00, or $20.00.
    • Enter another amount in Cash Given when needed.
  3. Review the subtotal, tax, and total.
  4. Select Collect Payment.

Collect a check payment

  1. On Select Payment Method, select More.
  2. Select Check.
  3. Enter the check amount or select Exact.
  4. Review the subtotal, tax, and total.
  5. Select Collect Payment.

After payment is collected, the order closes and is removed from Active Orders.